Returns

Remnants of the Last Frontier.

Sydlynn

Policy & Procedure

We want you to absolutely love your bag. Each piece is handcrafted with care, genuine leather, and prayed over before it makes its way to you. Because of the nature of handmade and cowhide goods, slight variations in color, pattern, and texture are natural and add to the uniqueness of your bag.

Eligibility for Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, in original condition, and with all tags/packaging intact.
  • Customized or final-sale items are not eligible for return.

How to Start a Return

  1. Email us at sydlynnagrife@gmail.com with your order number and reason for return.
  2. Once approved, you’ll receive instructions and a return shipping address.
  3. Customers are responsible for return shipping costs.

Refunds

Once we receive and inspect the bag, refunds are issued to the original payment method within 7–10 business days.


Original shipping fees are non-refundable.

Exchanges

If you’d like to exchange for a different style, please note it in your return request. We’ll do our best to accommodate based on inventory.

Sydlynn